Support

Warranty

Defects? We've got you covered.

Happy Hour offers a limited warranty of defects in materials and workmanship for a period of one (1) year after original purchase.

This means that if the materials in your timepiece aren’t immaculate or if anything isn’t constructed properly, we’ll repair or replace it at our discretion. We don’t cover damage caused by normal wear and tear, batteries, crystal, the watch case, strap, bracelet, loss or theft. Your warranty will be automatically voided if you open your case back.

Call us at 949.715.5254 or email support@happyhourtimepieces.com and we’ll do what we can to resolve the problem and, if need be, issue you a service authorization number. Please note that timepieces sent back to us without a service authorization number will not receive service.

Maintenance

With a little love, your timepiece will last for years of Happy Hours to come.

From time to time, Happy Hour timepieces will need a little tender loving care. If your canvas or leather band is looking a little scruffy, simply touch him up with a damp cloth or some leather cleaner. Dead battery? No worries. Most watch shops will get you back in business for $10 or $15.

Repair

Timepiece get a boo boo? Don't fret, we're here to help.

Had a crazier-than-expected Happy Hour? It happens to the best of us. If you’re timepiece took one for the team, send it back to us and we’ll assess the damage, contact you with a quote, and request your permission to repair the damage. If the issue is covered under the warranty, we’ll complete the repair for free. Email support@happyhourtimepieces.com to get the conversation started.